Placing an order is an offer to buy. We accept it when we dispatch, and we may cancel or refuse any order for pricing errors, stock issues or suspected fraud, with a full refund of anything charged.

Prices show in Malaysian Ringgit and convert at checkout for international cards. We accept major cards, FPX online banking and PayPal through secure checkout. Obvious pricing errors may be corrected before dispatch.

Dispatch in 1 to 2 business days with full tracking. Malaysia ships free on everything and Indonesia racket orders ship free from Jakarta with duties paid. Malaysia and Indonesia take 2 to 7 business days, international orders usually take 7 to 10 days. See the Shipping page for full detail.

Not the one? Send it back within 14 days if it's unused and in its original packaging. Faulty or incorrect items return free with a replacement or full refund. Refunds land within 5 business days of our receiving check. Full detail lives on the Returns and Refund Policy pages.

Rackets are sporting goods. Inspect before play, stop using anything cracked or structurally damaged, and follow the 6 month structural warranty process for genuine defects. Misuse, alteration and normal wear sit outside warranty.

Site content, marks and imagery belong to Volan and may not be reused commercially without permission. To the extent the law allows, our liability for any order is limited to what you paid for it. Questions: contact@volanpadel.com.